CT Developer Studio

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CT Developer Studio: a Complete IVR Solution

An intuitive, Windows-based system that allows you to visually design and run your own Interactive Voice Response or Voice Mail system in a matter of minutes.

Build an Interactive Voice Response (IVR) system with CT Developer Studio Visual IVR Script Designer in a matter of minutes.

Route your calls to a voice mail box or to a live operator, implement comprehensive touch-tone driven voice menus, record conversations or play on-hold music - CT Developer Studio has it all!

Visual IVR Script Designer
 Interactive Voice Guide 
CT Developer Studio 2 uses the new TeleFlow engine to provide maximum performance and reliability.

Download Evaluation Version (46 MB) | Order from IVRSoft.com

What is it good for?

Interactive Voice Response applications include all tasks requiring automated call handling. You can build any of the following with CT Developer Studio:

Touch-tone controlled voice menu systems Paging and dial-out notifications
Simple or comprehensive voice mail Automatic dialers
Call centers Auto-attendants
Over-the-phone order handling Smart Caller ID based call routing
Accepting credit cards over the phone Technical support and helpdesk systems
Call recording and call monitoring Multi-line IVR systems

CT Developer Studio comes with multiple pre-made IVR scripts allowing you to start easily. There is an example on how to do a voice mail system with multiple mailboxes. Another script has call recording, and there is a script for putting touch-tone data into the database; and there are more. Modify a sample or create your own system from scracth in a matter of minutes thanks to our Visual IVR Script Designer.

CT Developer Studio is fully TAPI compliant, and supports a wide variety of voice modems and telephony cards (e.g. Dialogic, Way2Call).

If you need a toll-free (1-800) phone number with voicemail, fax, and call control, click here.

Voice Mail

Voice Mail Configuration window. Allows for unlimited number of voice mailboxes.


Voice Mail Configuration - allows for unlimited number of voice mailboxes.

  • Easy creation and deletion of voicemail boxes

  • Screening/recording/deleting of greeting messages

  • Screening/recording/deleting the messages left in the voicemail box.

  • Setting of forwarding telephone numbers and email addresses

There is an unlimited number of voice mailboxes supported.

 

 

 

 

 

 

Design your IVR scripts... visually

Visual IVR Script Designer

Visual IVR Script Designer

Visual IVR Script Designer allows intuitive design of the IVR  system. Action Modules are dropped on the screen, and then Paths between the modules are drawn with the mouse, indicating which module the caller should be directed to depending on what keys were pressed.

 

 

 

Feature List

  • Unlimited voice mail boxes featuring call transfer, remote access, email notification and forwarding
  • Supports up to 99 telephone lines
  • Dynamically configures or changes IVR scripts for each telephone line
  • Complete online or telephone remote control
  • DTMF tone generation and recognition gives ability to enter numbers
  • VoiceXML 1.0 and 2.0 compliant (can save IVR scripts in VoiceXML format, and open third-party VoiceXML IVR scripts)
  • Full Caller ID compliance
  • Plug-in architecture and API for adding custom extensions
  • VBScript and JavaScript support for custom extensions within the script
  • Telephone line emulator included for off-line testing of your IVR scripts
  • Call transfer to other phone numbers or extensions (requires a PBX or activation of your phone company feature)
  • 3-way calling, optionally playing back or saying any information, allowing the recipient to accept or decline the call (subject to your phone company features)
  • Email forwarding of highly compressed voice messages
  • Dialer module can dial phone numbers and run an IVR script once the call is answered
  • Music-on-hold
  • Text-to-speech using Microsoft SAPI 5.1
  • Database access integrated with text-to-speech
  • Can execute other programs, transferring data to and from an external application
  • Full logging of all call details and all selections made during the call
  • Extensive reporting capabilities with custom reports and analysis
  • MS Fax integration
  • Pre-recorded voice prompts in multiple languages
  • IVR script templates for many of the typical IVR tasks

If you need a toll-free (1-800) phone number with voicemail, fax, and call control, click here.

More information on CT Developer Studio is available on its Web site:

http://www.ivrsoft.com/ct-developer-studio.htm

Links:

Turn your PC into a phone answering center! How to use 3-Way Calling 1). To add a third person to your conversation, ask your first caller to hold. Press your receiver, link or flash button for one second and listen for three short beeps, followed by a dial tone. Then dial the number of the third person.